Privacy Policy
Last updated: January 15, 2026
At Ecuprop ("we", "our" or "the Company"), with registered address at Av. Amazonas N36-152 & Naciones Unidas, Comonsa Building, 8th Floor, Quito, Ecuador, we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website ecuprop.com.
1. Information we collect
We collect the following information when you interact with our website:
- Identification data: full name voluntarily provided through our contact form.
- Contact data: email address you provide when sending us an inquiry.
- Browsing data: IP address, browser type, operating system, pages visited, time spent, and referral data. This data is collected automatically through cookies and similar technologies.
- Message data: the content of the message you send us through the contact form.
2. Legal basis for data processing
The processing of your personal data is based on the following legal bases in accordance with Ecuador's Organic Law on Personal Data Protection (LOPDP) effective since 2023:
- Consent: by submitting the contact form, you expressly consent to the processing of your data for the stated purpose.
- Legitimate interest: to improve our services and the user experience on the website.
- Legal compliance: to fulfill tax and regulatory obligations applicable in the Republic of Ecuador.
3. Purpose of processing
- Respond to your inquiries and requests for information about our financial consulting services.
- Improve the functionality and content of our website.
- Comply with current legal and regulatory requirements in Ecuador.
- Send communications related to requested services, provided you have given your consent.
4. Data retention
Your personal data will be retained for the time strictly necessary to fulfill the described purposes. Contact data submitted through the form will be retained for a maximum of 24 months from receipt, unless a contractual relationship justifies a longer period. Anonymized browsing data may be retained for up to 26 months for statistical purposes.
5. Data subject rights
In accordance with the LOPDP, you have the right to:
- Access: know what personal data of yours is being processed.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of your data when it is no longer necessary.
- Objection: object to the processing of your data in certain circumstances.
- Portability: receive your data in a structured, commonly used format.
- Restriction: request the restriction of processing in certain cases.
To exercise any of these rights, send an email to privacidad@ecuprop.com indicating your request and attaching a copy of your identification document.
6. Information security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include SSL/TLS encryption for data transmission, restricted access controls, and periodic security reviews.
7. International transfers
We do not transfer your personal data outside the territory of the Republic of Ecuador, except when strictly necessary for the provision of our services and always ensuring an adequate level of protection in accordance with current Ecuadorian legislation.
8. Contact
If you have questions or concerns about this Privacy Policy or about the processing of your personal data, you can contact us at:
Email: privacidad@ecuprop.com
Address: Av. Amazonas N36-152 & Naciones Unidas, Comonsa Building, 8th Floor, Quito, Ecuador
Phone: +593 2 254 7890